Help Center
l44r Frequently Asked Questions
From deposits to withdrawals, VIP benefits, and support — find simple and detailed answers to the most commonly asked questions about l44r here.
Welcome to l44r. On this FAQ page we have gathered the questions Bangladeshi players ask most often. Whether you are using l44r for the first time or have doubts about a specific topic — you are in the right place. The four sections below cover a total of 22 questions on support, withdrawals, deposits, and the VIP program. If your question is not here, contact our support team directly.
Frequently Asked Questions
Contact & Support
Before contacting support, keep your account-registered mobile number or email, the transaction ID related to the issue (if available), and a brief description of the problem within reach. This helps our team identify the issue quickly and reduces the time it takes to resolve it.
l44r support is active 7 days a week, 24 hours a day. Day or night, holiday or workday — you can reach us at any time via live chat or email. Round-the-clock assistance is provided according to Bangladesh Standard Time (BST, UTC+6).
Yes. l44r's support team provides assistance in both Bengali and English. Our team is built with Bangladeshi players in mind, so you can easily ask questions in your own language and get clear answers.
l44r has two main support channels. First, live chat active on the site — direct and instant. Second, email: [email protected] — ideal for detailed issues or sending documents. Both channels offer 24/7 support.
Send an email to [email protected]. In the subject line, briefly describe the type of issue, such as "deposit issue" or "withdrawal pending". In the body of the email, provide your account details and a full description of the problem. Attach screenshots if needed.
Withdrawal Questions
Absolutely. At l44r, the withdrawal process runs 24 hours a day, seven days a week. Friday night or Eid day — withdrawal requests are accepted at all times. Funds typically arrive in your wallet within 30 minutes to 3 hours.
Before withdrawing winnings from a bonus, the wagering requirement must be met. It is calculated on the bonus amount only — not on the combined total of the deposit and bonus. For example: for a ৳1,000 bonus, ৳1,000 × 20 = ৳20,000 must be wagered. Once that condition is met, the winnings can be withdrawn directly.
Yes. For security and proper verification, withdrawals are always processed to a bKash, Nagad, Rocket, or Upay account registered in the player's own name. Withdrawals to a wallet under someone else's name cannot be processed. For bank transfers, the account holder's name must also match.
Withdrawals are normally completed within 30 minutes to 3 hours. If it is still pending after that time, first refresh your wallet app. If that does not resolve it, contact us via live chat or at [email protected] with your transaction ID — our team will verify and update you quickly.
The minimum withdrawal amount at l44r is ৳800. This same limit applies to every payment method — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests below this amount cannot be processed.
Deposit Questions
l44r does not charge any deposit fees. However, your mobile wallet or bank may deduct a small transaction fee according to their own policy. This fee is determined entirely by the payment provider and l44r has no control over it. Check your wallet's fee structure before making a deposit.
l44r currently has five active payment methods: bKash, Nagad, Rocket, Upay and bank transfer (from major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳500 for each method.
First, wait a few minutes — sometimes there may be a slight delay due to the network. If more than 15 minutes have passed, contact us via live chat or at [email protected] with your wallet transaction ID or screenshot. Our team will verify quickly and confirm the deposit.
Select bKash on the deposit page and enter the amount (minimum ৳500). Then send money from your bKash app to the bKash number displayed. Use your l44r user ID as the reference. Once the payment is complete, enter the transaction ID in the deposit form — your balance will then update automatically.
It is mostly the same. Select Nagad on the deposit page and enter the amount, make the payment from your Nagad app to the displayed Nagad number, and enter the transaction ID in the form. The minimum of ৳500 remains the same. For any issues, you can get help via live chat.
The minimum deposit amount at l44r is ৳500 and it applies to every payment method — whether you use bKash, Nagad, Rocket, Upay, or bank transfer.
VIP Program
The l44r VIP program has a total of five tiers:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
- Diamond — up to 1.5% weekly cashback
Cashback is calculated each week based on your gaming activity. At the end of the week, cashback is credited directly to your account at the rate set for your VIP level. This is an automatic benefit — no separate claim is needed. The higher your level, the higher the rate, so playing regularly is worthwhile.
Alongside weekly cashback, players at higher VIP levels can receive priority support, access to special promotions, and personalized offers. Diamond level members enjoy the highest benefits. To learn more about the benefits in detail, speak with our team on live chat.
Your VIP level changes based on your overall gaming activity. The more active you are and the more regularly you play, the faster you have the opportunity to move up to a higher level. Contact our support team for full details on the specific terms and conditions — they can give you accurate information about your current standing and your next goal.
Staying regularly active helps maintain your VIP level. Extended periods of inactivity may result in a level review. However, l44r is always keen to reward its regular players. For any questions about your VIP status, ask support.
All new players start at the Bronze level. At this level you can receive up to 0.3% weekly cashback. Playing regularly makes it possible to move up to Silver, Gold, Platinum, and Diamond levels and enjoy even more cashback and benefits.
Still have questions?
Our 24/7 support team is always ready to help in Bengali and English.