l44r Privacy Policy

l44r is an online gaming and betting platform operated for players in Bangladesh. We believe that protecting user privacy is our fundamental responsibility. This privacy policy ("Policy") explains what types of information l44r collects, how that information is processed, and what measures we take to protect your information.

When you visit the l44r website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy. This policy applies to all digital services provided by l44r.

If anything in this policy is unclear, please contact our support team — we are always ready to assist you in Bengali.

2.1 Information You Provide Directly

When you open an account with l44r or contact us, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or equivalent identity document details (for identity verification)
• Payment information — bKash, Nagad, Rocket, Upay or bank account details
• Information provided when contacting support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time and duration of website visits
• Pages visited and click patterns
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

Your deposit, withdrawal, and betting history is recorded. This is necessary for account security, fraud prevention, and dispute resolution.

l44r uses collected information for the following purposes:

• Creating, verifying, and managing accounts
• Confirming your age and identity (21+ verification)
• Processing financial transactions — deposits and withdrawals
• Providing customer support through the support team
• Platform security and fraud prevention
• Meeting responsible gaming obligations
• Improving service quality and enhancing user experience
• Fulfilling applicable legal obligations
• Communications regarding bonuses, promotions, and personalised offers

l44r does not sell your personal information to third parties. Information is used only for the purposes clearly stated in this policy.

In certain situations, l44r may share your information with trusted third parties. These situations are:

4.1 Service Providers

Payment processors (such as bKash, Nagad, Rocket, Upay and associated banks), technology providers, and security specialists may be granted access to specific information as part of our service. They may only use that information for the designated purpose.

4.2 Legal Obligations

We may be required to disclose information pursuant to court orders, directives from regulatory authorities, or other legal requirements.

4.3 Fraud Prevention & Security

Information may be shared with relevant authorities to ensure account security, prevent money laundering, and combat cyber fraud.

Outside of the specific situations above, l44r does not transfer your personal information to third parties.

l44r has implemented industry-standard technical and organisational measures to ensure the security of your information:

• SSL (Secure Socket Layer) encryption — all data travelling between your browser and our servers is encrypted
• Password hashing — your password is never stored in plain text
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Restricted access — only authorised staff can access user information
• Data backup and recovery planning

However, no one can guarantee 100% security on the internet. We strive for the highest level of protection, but keeping your account password safe and not sharing it with anyone is also your responsibility.

The l44r website uses cookies and similar technologies. Cookies are small text files stored on your device.

6.1 Cookies We Use

• Essential cookies: Maintaining login sessions, ensuring security — without these the site cannot function properly
• Functional cookies: Remembering your preferred language and settings
• Analytics cookies: Monitoring site usage and improving service quality

6.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, doing so may mean some site features do not work correctly.

l44r does not retain your personal information beyond the period necessary. Retention periods are determined based on the following:

• All information is retained while the account is active
• After an account is closed, certain information may be kept for a specified period in accordance with legal obligations
• Transaction records are retained for an extended period for fraud prevention and dispute resolution
• Identity verification documents are retained in accordance with regulatory requirements

At the end of the designated period, information is securely deleted or permanently anonymised.

As an account holder at l44r, you have the following rights:

8.1 Right to Access Information

If you wish to know what information we hold about you, you may submit a request to our support team. We will provide the information after verification.

8.2 Right to Correct Information

If your profile contains incorrect information, you may request a correction. The necessary changes will be made after proper verification.

8.3 Right to Withdraw from Communications

If you no longer wish to receive promotional emails or communications, you may opt out at any time. However, important account-related notifications will continue to be sent.

8.4 Right to Close Your Account

You may close your account at any time. Please contact the support team to do so. Even after account closure, some information may be retained for a specified period for legal reasons.

l44r strictly prohibits registration and service provision to anyone under the age of 21. We maintain age verification measures, and any account opened with false information will be cancelled.

If you believe a minor is using our platform, please notify support immediately. We are especially vigilant in protecting the privacy of children and young people.

l44r serves players in Bangladesh. Our servers and cloud services may be located in various countries. For data transfers, we ensure that:

• Every transfer is completed through secure encrypted channels
• Third-party service providers are committed to privacy protection equivalent to this policy
• Necessary agreements and measures to protect data are maintained

l44r may monitor information relating to your gaming habits to ensure responsible gaming. This is solely for your protection — not for advertising purposes. If someone shows signs of excessive gaming, our system may automatically send a support notification.

To learn more about responsible gaming, visit our Responsible Gaming page.

l44r reserves the right to amend this privacy policy at any time. For significant changes, we will:

• Publish the updated policy on this page
• May send a notification to your registered email
• May display a notification when you access the site

If you continue to use the platform after changes are made, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.

If the l44r platform contains links to third-party websites, we are not responsible for those websites' privacy policies. We recommend reading the privacy policy of any external site before visiting it.